Talkdesk

Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support... Learn more

Target size

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Balto

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance... Learn more

Target size

Images

Talkdesk

Overall rating

4.5
(729 reviews)

Features rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.7
Customer Support
4.6
View all reviews
Balto

Overall rating

4.4
(10 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.5
View all reviews
Talkdesk
  • Free Version
  • Free Trial
Balto
  • Free Version
  • Free Trial
Talkdesk
  • Cloud-based
  • On-premise
Balto
  • Cloud-based
  • On-premise
Talkdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Balto
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat