---
description: Compare Five9 vs Adversus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Five9 vs Adversus Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/4478/quality-assurance/software) > [Five9 \<span\>vs\</span\> Adversus](https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus)

# Compare Five9 vs Adversus

Canonical: https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus

> Detailed comparison between Five9 and Adversus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Five9 | Adversus |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 481 | 18 |
| **Starting Price** | US$159.00 | €110.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Reporting
- Video Conferencing

### Adversus

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- FCC Compliance
- Inbound Call Centre
- Integrations Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Real-Time Reporting
- Video Conferencing

## Links

- [View Five9 Profile](https://www.softwareadvice.ie/software/20063/five9)
- [View Adversus Profile](https://www.softwareadvice.ie/software/87920/adversus)
- [View Original Comparison](https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Five9 vs Adversus Comparison","description":"Compare Five9 vs Adversus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus","about":[{"@id":"https://www.softwareadvice.ie/software/20063/five9#software"},{"@id":"https://www.softwareadvice.ie/software/87920/adversus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Five9","description":"Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. \n\n\nPowered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more. \n\n\nThe AI-driven Five9 Engagement Workflow uses NLP and intelligent routing to get customers to the right agent while Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. \n\n\nFive9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. \n\n\nThe contact center can be up and running in a matter of days and can be scaled up or down based on business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e0e85fd0-6e8c-42d0-808e-07a5501931a9.png","url":"https://www.softwareadvice.ie/software/20063/five9","@id":"https://www.softwareadvice.ie/software/20063/five9#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":481},"offers":{"price":"159","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows on premise, Linux on premise, Platform ipad"},{"name":"Adversus","description":"Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medium telemarketing, fundraising and appointment scheduling businesses. Key features include appointment scheduling, automated workflows, lead tracking, data security, reporting and lead management.\n\n\nAdversus Dialer enables businesses to track campaign performance, agents’ activities and active calls across departments, employees and projects to generate customizable reports. It helps users automate recurring tasks related to call recording, email distribution, lead updates and more. Its lead management capabilities allow enterprises to import contacts from various sources and create custom data fields to locate specific details about clients.\n\n\nAdversus Dialer facilitates integration with various third-party applications such as Zapier, Slack, Salesforce, Zendesk, Office 365 and more. Pricing is available on monthly subscriptions and support is extended via live chat, email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3657952d-11bf-4bba-8a7f-0737325021cb.png","url":"https://www.softwareadvice.ie/software/87920/adversus","@id":"https://www.softwareadvice.ie/software/87920/adversus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":18},"offers":{"price":"110","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Quality Assurance Software","position":2,"item":"/directory/4478/quality-assurance/software","@type":"ListItem"},{"name":"Five9 vs Adversus","position":3,"item":"https://www.softwareadvice.ie/compare/20063/87920/five9/vs/adversus","@type":"ListItem"}]}]}
</script>
