---
description: Compare CareSmartz360 vs Lookout regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CareSmartz360 vs Lookout Comparison
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/4779/home-care-software/software) > [CareSmartz360 \<span\>vs\</span\> Lookout](https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way)

# Compare CareSmartz360 vs Lookout

Canonical: https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way

> Detailed comparison between CareSmartz360 and Lookout. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CareSmartz360 | Lookout |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 181 | 38 |
| **Starting Price** | US$10.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CareSmartz360

- API
- Activity Tracking
- Billing & Invoicing
- Client Management
- Clock In/Out
- Document Management
- Employee Portal
- Home Health Care Management
- Insurance Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Task Scheduling
- Time Tracking by Client
- Workflow Management

### Lookout

- API
- Activity Tracking
- Billing & Invoicing
- Client Management
- Clock In/Out
- Document Management
- Employee Portal
- Home Health Care Management
- Insurance Management
- Invoice Management
- Mobile Alerts
- Monitoring
- Patient Records Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling
- Task Scheduling
- Time Tracking by Client
- Workflow Management

## Links

- [View CareSmartz360 Profile](https://www.softwareadvice.ie/software/20460/caresmartz360)
- [View Lookout Profile](https://www.softwareadvice.ie/software/370276/the-lookout-way)
- [View Original Comparison](https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CareSmartz360 vs Lookout Comparison","description":"Compare CareSmartz360 vs Lookout regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way","about":[{"@id":"https://www.softwareadvice.ie/software/20460/caresmartz360#software"},{"@id":"https://www.softwareadvice.ie/software/370276/the-lookout-way#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"CareSmartz360","description":"CareSmartz360 is an AI-powered, all-in-one home care management and EVV solution built to support large and enterprise home care agencies operating in complex regulatory environments. \n\nWith a comprehensive suite of features—including enterprise scheduling, point-of-care documentation, 45+ state EVV integrations, multi-payer billing, authorization tracking, custom forms, advanced reporting, a multilingual caregiver app, an agency mobile app, caregiver training, and AI-based retention tools—CareSmartz360 helps high-volume agencies streamline operations while maintaining compliance and control at scale. \n\nAgencies can efficiently schedule caregiver visits across locations, monitor real-time clock-ins and late shifts, and receive automated alerts to prevent missed visits. GPS-based visit tracking with geofencing provides accurate visibility into caregiver activity during shifts, supporting accountability across distributed teams. \n\nThe platform supports complex Medicaid, VA, private pay, and LTCI billing workflows with automated claim validation, EDI support, payer-specific rules, and payroll integrations to help reduce denials, improve reimbursement accuracy, and protect revenue. \n\nCaregivers can create ad hoc schedules in the field, document care notes, track mileage, access care plans, and communicate securely through the mobile app. AI-driven automation helps reduce manual workload, optimize scheduling efficiency, improve caregiver retention, and standardize workflows across branches. \n\nLeadership teams gain visibility through 200+ built-in reports, customizable dashboards, role-based permissions, and enterprise roll-up reporting that maintains centralized governance without limiting local flexibility. \n\nCareSmartz360 operates on a HIPAA-compliant, SOC 2-certified architecture secured on Microsoft Azure infrastructure. The platform is recognized for award-winning human support, structured onboarding, and seamless enterprise data migration to minimize transition risk. \n\nDesigned for scale, CareSmartz360 enables large and multi-location home care organizations to deliver consistent, high-quality care while simplifying operations across locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5e8f9b36-8960-4fa1-97d6-c359d3ca8b3f.jpeg","url":"https://www.softwareadvice.ie/software/20460/caresmartz360","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/20460/caresmartz360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":181},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Lookout","description":"Lookout's software makes it as easy for Australian home care providers, and their teams, to provide the highest quality client care. \n\nBeing built by care, for care, you can trust Lookout's all-in-one software to empower your entire care organisation with; rostering and scheduling, claims &amp; statements, remote care monitoring, compliance and reporting, client plan management, mobile workforce management, and to connect workers + clients &amp; their loved ones and the care team and so much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dd093a51-9ff3-4c19-a380-a49cf5f1097d.png","url":"https://www.softwareadvice.ie/software/370276/the-lookout-way","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/370276/the-lookout-way#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":38},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Home Care Software","position":2,"item":"/directory/4779/home-care-software/software","@type":"ListItem"},{"name":"CareSmartz360 vs Lookout","position":3,"item":"https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/20460/370276/caresmartz360/vs/the-lookout-way#breadcrumblist"}]}
</script>
