---
description: Compare MiContact Center Business vs MaxContact regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MiContact Center Business vs MaxContact Comparison
---

Breadcrumb: [Home](/) > [Call Center Scripting Software](/directory/3441/scripting/software) > [MiContact Center Business \<span\>vs\</span\> MaxContact](https://www.softwareadvice.ie/compare/20728/120574/micontact/vs/maxcontact)

# Compare MiContact Center Business vs MaxContact

Canonical: https://www.softwareadvice.ie/compare/20728/120574/micontact/vs/maxcontact

> Detailed comparison between MiContact Center Business and MaxContact. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MiContact Center Business | MaxContact |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 5 | 33 |
| **Starting Price** | - | £80.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### MiContact Center Business

- API
- CRM
- Call Routing
- Call Scripting
- Chat/Messaging
- Email Management
- Employee Scheduling
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Quality Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Workforce Management

### MaxContact

- API
- CRM
- Call Routing
- Call Scripting
- Chat/Messaging
- Email Management
- Employee Scheduling
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Performance Metrics
- Quality Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Workforce Management

## Links

- [View MiContact Center Business Profile](https://www.softwareadvice.ie/software/20728/micontact)
- [View MaxContact Profile](https://www.softwareadvice.ie/software/120574/maxcontact)
- [View Original Comparison](https://www.softwareadvice.ie/compare/20728/120574/micontact/vs/maxcontact)

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