---
description: Compare LabiDesk vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LabiDesk vs Milvus Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [LabiDesk \<span\>vs\</span\> Milvus](https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus)

# Compare LabiDesk vs Milvus

Canonical: https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus

> Detailed comparison between LabiDesk and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LabiDesk | Milvus |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 27 | 298 |
| **Starting Price** | US$79.00 | R$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | Live Online, Webinars, Documentation, Videos |

## Key features

### LabiDesk

- API
- Access Controls/Permissions
- Customisable Branding
- Knowledge Base Management
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Surveys & Feedback
- Ticket Management

### Milvus

- API
- Access Controls/Permissions
- Capacity Management
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- Issue Scheduling
- Knowledge Base Management
- License Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Ticket Management

## Links

- [View LabiDesk Profile](https://www.softwareadvice.ie/software/239814/labidesk)
- [View Milvus Profile](https://www.softwareadvice.ie/software/246233/milvus)
- [View Original Comparison](https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LabiDesk vs Milvus Comparison","description":"Compare LabiDesk vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus","about":[{"@id":"https://www.softwareadvice.ie/software/239814/labidesk#software"},{"@id":"https://www.softwareadvice.ie/software/246233/milvus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"LabiDesk","description":"LabiDesk is all-in-one help desk software. \n- Customizable HelpCenter with Articles &amp; FAQ for Self - Service;\n- HelpWidget with automatic replies, to reduce number of incoming requests;\n- Shared Email Inbox/ Ticketing System to properly and in timely manner work on the customer issues;\n- Canned Responses/ Macros for your Agents;\nSLA,Department and Agents Roles and Routing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a24503f4-328a-4c9f-a28a-5069936a0423.png","url":"https://www.softwareadvice.ie/software/239814/labidesk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/239814/labidesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.3},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Milvus","description":"Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portuguese and supports omnichannel helpdesk tickets across email, chat, web, phone, and Whatsapp. Milvus enables helpdesk teams to increase levels of customer satisfaction with features for ticket prioritization, service monitoring, password management, and much more. The Milvus mobile app, available for iOS and Android devices, can be used for on-the-go ticket management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/388a1f73-1b9b-4a99-a679-9faf8a9e9fdb.png","url":"https://www.softwareadvice.ie/software/246233/milvus","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/246233/milvus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":298,"ratingValue":4.8},"offers":{"price":"35","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"LabiDesk vs Milvus","position":3,"item":"https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/239814/246233/labidesk/vs/milvus#breadcrumblist"}]}
</script>
