---
description: Compare Thought Industries vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Thought Industries vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Learning Management System for Manufacturing Software](/directory/3804/manufacturing-lms/software) > [Thought Industries \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent)

# Compare Thought Industries vs LiveAgent

Canonical: https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent

> Detailed comparison between Thought Industries and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Thought Industries | LiveAgent |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 80 | 1786 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Thought Industries

- API
- Account Management
- Activity Tracking
- CRM
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-User Collaboration
- Real-Time Data
- Real-Time Reporting
- Reminders
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Video Conferencing
- Video Support

### LiveAgent

- API
- Account Management
- Activity Tracking
- CRM
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-User Collaboration
- Real-Time Data
- Real-Time Reporting
- Reminders
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Video Conferencing
- Video Support

## Links

- [View Thought Industries Profile](https://www.softwareadvice.ie/software/25991/thought-industries)
- [View LiveAgent Profile](https://www.softwareadvice.ie/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Thought Industries vs LiveAgent Comparison","description":"Compare Thought Industries vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent","about":[{"@id":"https://www.softwareadvice.ie/software/25991/thought-industries#software"},{"@id":"https://www.softwareadvice.ie/software/109980/liveagent#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Thought Industries","description":"Thought Industries is a cloud-based customer training platform designed to suit the needs of business across multiple industries including IT, manufacturing, professional training, continued education, continued medical education, associations, and customer onboarding.\n\nKey functionalities of the platform include drag-and-drop course authoring, a custom microsite and page builder, learner management capabilities, eCommerce capabilities, certification management, social learning and communities, ILT and vILT, gamification, mobile learning, in-depth reporting and analytics, xAPI, in-app play, AI recommendation engine, and both xAPI and SCORM compliance, within one integrated suite.\n\nThe Thought Industries platform is a browser-agnostic system. It is compatible with both desktops and mobile devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/84944061-ff5b-4a11-b9cb-63010645b975.png","url":"https://www.softwareadvice.ie/software/25991/thought-industries","@id":"https://www.softwareadvice.ie/software/25991/thought-industries#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":80},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ccece52-3b45-400a-870b-7846c439a5f3.jpeg","url":"https://www.softwareadvice.ie/software/109980/liveagent","@id":"https://www.softwareadvice.ie/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1786},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Learning Management System for Manufacturing Software","position":2,"item":"/directory/3804/manufacturing-lms/software","@type":"ListItem"},{"name":"Thought Industries vs LiveAgent","position":3,"item":"https://www.softwareadvice.ie/compare/25991/109980/thought-industries/vs/liveagent","@type":"ListItem"}]}]}
</script>
