---
description: Compare Faddom vs HaloITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Faddom vs HaloITSM Comparison
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [Faddom \<span\>vs\</span\> HaloITSM](https://www.softwareadvice.ie/compare/261756/343984/vnt/vs/haloitsm)

# Compare Faddom vs HaloITSM

Canonical: https://www.softwareadvice.ie/compare/261756/343984/vnt/vs/haloitsm

> Detailed comparison between Faddom and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Faddom | HaloITSM |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 20 | 44 |
| **Starting Price** | US$1.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Faddom

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Alerts/Escalation
- Change Management
- Customisable Reports
- Data Visualisation
- IT Asset Management
- IT Asset Tracking
- Impact Management
- Incident Management
- Inventory Management
- Monitoring
- Problem Management
- Real-Time Monitoring
- Real-Time Reporting
- Relationship Mapping
- Reporting & Statistics
- SSL Security

### HaloITSM

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Alerts/Escalation
- Change Management
- Customisable Reports
- Data Visualisation
- IT Asset Management
- IT Asset Tracking
- Impact Management
- Incident Management
- Inventory Management
- Monitoring
- Problem Management
- Real-Time Monitoring
- Real-Time Reporting
- Relationship Mapping
- Reporting & Statistics
- SSL Security

## Links

- [View Faddom Profile](https://www.softwareadvice.ie/software/261756/vnt)
- [View HaloITSM Profile](https://www.softwareadvice.ie/software/343984/haloitsm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/261756/343984/vnt/vs/haloitsm)

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