HelpCrunch vs JivoChat Comparison

HelpCrunch

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps... Learn more

Target size

JivoChat

JivoChat is a business communication tool for e-commerce companies. It offers live chat, emails, calls and Facebook messaging in one omnichannel... Learn more

Target size

HelpCrunch

Overall rating

4.8
(194 reviews)

Features rating

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.8
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JivoChat

Overall rating

4.6
(103 reviews)

Features rating

Value for Money
4.4
Features
4.5
Ease of Use
4.7
Customer Support
4.5
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HelpCrunch
  • Free Version
  • Free Trial
JivoChat
  • Free Version
  • Free Trial
HelpCrunch
  • Cloud-based
  • On-premise
JivoChat
  • Cloud-based
  • On-premise
HelpCrunch
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
JivoChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat