---
description: Compare Macaw vs Bold Penguin regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Macaw vs Bold Penguin Comparison
---

Breadcrumb: [Home](/) > [Insurance Broker Software](/directory/4760/commercial-insurance-software/software) > [Macaw \<span\>vs\</span\> Bold Penguin](https://www.softwareadvice.ie/compare/266247/450055/macaw/vs/Bold-Penguin)

# Compare Macaw vs Bold Penguin

Canonical: https://www.softwareadvice.ie/compare/266247/450055/macaw/vs/Bold-Penguin

> Detailed comparison between Macaw and Bold Penguin. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Macaw | Bold Penguin |
| **Overall rating** | 3.6/5 | - |
| **Total Reviews** | 22 | 0 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Macaw

- API
- Access Controls/Permissions
- Activity Dashboard
- Commercial
- Commission Calculations
- Commission Management
- Configurable Workflow
- Contact Database
- Customisable Branding
- Customisable Reports
- Document Management
- For Insurance Industry
- Forms Management
- Insurance Rating
- Property & Casualty
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Secure Login
- Workflow Management

### Bold Penguin

- API
- Access Controls/Permissions
- Activity Dashboard
- Commercial
- Commission Calculations
- Commission Management
- Configurable Workflow
- Contact Database
- Customisable Branding
- Customisable Reports
- Document Management
- For Insurance Industry
- Forms Management
- Insurance Rating
- Property & Casualty
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Secure Login
- Workflow Management

## Links

- [View Macaw Profile](https://www.softwareadvice.ie/software/266247/macaw)
- [View Bold Penguin Profile](https://www.softwareadvice.ie/software/450055/Bold-Penguin)
- [View Original Comparison](https://www.softwareadvice.ie/compare/266247/450055/macaw/vs/Bold-Penguin)

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