---
description: Compare Ipiphany vs CleverX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Ipiphany vs CleverX Comparison
---

Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/4695/qualitative-data-analysis/software) > [Ipiphany \<span\>vs\</span\> CleverX](https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX)

# Compare Ipiphany vs CleverX

Canonical: https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX

> Detailed comparison between Ipiphany and CleverX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Ipiphany | CleverX |
| **Overall rating** | 5.0/5 | 4.7/5 |
| **Total Reviews** | 2 | 101 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Documentation |

## Key features

### Ipiphany

- API
- Access Controls/Permissions
- Activity Dashboard
- Charting
- Customisable Reports
- Data Import/Export
- Data Visualisation
- Drag & Drop
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Third-Party Integrations
- Trend Analysis
- User Management
- Visual Analytics

### CleverX

- API
- Access Controls/Permissions
- Activity Dashboard
- Charting
- Customisable Reports
- Data Import/Export
- Data Visualisation
- Drag & Drop
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Third-Party Integrations
- Trend Analysis
- User Management
- Visual Analytics

## Links

- [View Ipiphany Profile](https://www.softwareadvice.ie/software/267134/ipiphany)
- [View CleverX Profile](https://www.softwareadvice.ie/software/450192/CleverX)
- [View Original Comparison](https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ipiphany vs CleverX Comparison","description":"Compare Ipiphany vs CleverX regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX","about":[{"@id":"https://www.softwareadvice.ie/software/267134/ipiphany#software"},{"@id":"https://www.softwareadvice.ie/software/450192/CleverX#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Ipiphany","description":"IIpiphany is an AI text analytics platform that turns unstructured customer feedback into themes, root causes, and actions to improve CX, NPS, and retention.\n\nBuilt for banks, insurers, utilities, and other customer-centric industries, Ipiphany processes surveys, NPS comments, complaints, app reviews, and call transcripts at scale. Using advanced natural language processing (NLP) and machine learning, Ipiphany automatically detects themes, sentiment shifts, root causes, and loyalty drivers that traditional dashboards cannot capture.\n\nFor Artificial Intelligence, Ipiphany applies advanced NLP and AI models to analyse customer voice data, highlight emerging risks, and deliver predictive intelligence. It allows CX, digital, and insights teams to understand not only what customers are saying but why, linking unstructured feedback directly to measurable KPIs.\n\nIn Customer Experience, Ipiphany helps organisations benchmark app performance, reduce churn, and improve loyalty by identifying the root causes behind customer satisfaction and frustration. It connects feedback across digital channels to highlight trends, track improvements, and ensure customer expectations are met.\n\nFor Data Analysis, Ipiphany bridges the gap between qualitative feedback and quantitative reporting. It transforms open-text responses into structured outputs, enabling teams to detect risks earlier, segment issues by product or channel, and prioritise actions with evidence. CX leaders can link unstructured data directly to operational metrics like churn, NPS, and retention.\n\nIn Market Research, Ipiphany benchmarks performance against competitors by analysing app store reviews, surveys, and complaints. Organisations use it to understand their position in the market, detect shifts in sentiment, and identify emerging opportunities. By combining customer voice with competitive analysis, Ipiphany delivers a powerful view of both internal and market-wide performance.\n\nFor Marketing Analytics, Ipiphany connects customer feedback to campaign outcomes, product perception, and brand sentiment. It highlights which features, services, or messages resonate with customers and which drive frustration or churn. Marketing and CX teams use these insights to optimise campaigns, loyalty programs, and retention strategies with confidence.\n\nFinally, in Qualitative Data Analysis, Ipiphany transforms raw, open-text feedback into insights that can be scaled across the enterprise. What would take analysts months to code and interpret can now be done in minutes with AI. Teams gain visibility into customer pain points, emerging risks, and loyalty drivers while linking qualitative data directly to business outcomes.\n\nAcross all categories, Ipiphany gives organisations the ability to listen at scale, benchmark against competitors, reduce churn, and improve digital experiences. By combining AI, customer experience intelligence, data analysis, market research, marketing analytics, and qualitative feedback analysis in one platform, Ipiphany ensures that every piece of customer feedback becomes a driver of measurable business value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5e293e15-f477-4954-a673-47217cd49861.webp","url":"https://www.softwareadvice.ie/software/267134/ipiphany","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/267134/ipiphany#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"name":"CleverX","description":"CleverX is the AI-native research platform for product and insights teams who need answers fast.\n\nDescribe what you want to learn from your customers. Our AI handles the rest: designing the study, recruiting participants, conducting the research, and delivering analyzed results.\n\nHow it works:\n1. Describe your research goal in plain language\n2. AI designs the complete study: methodology, screener, questions, and flow\n3. AI recruits from 8M+ verified participants across 100+ languages (or bring your own audience)\n4. AI conducts the research: surveys, interviews with dynamic follow-ups, usability tests, and more\n5. AI analyzes results and generates stakeholder-ready reports\n\nWhy teams choose CleverX:\n- 98%+ fraud-free response rate. B2B participants are LinkedIn-verified\n- Hours to insight, not weeks\n- AI-native from end to end, not a legacy tool with AI bolted on\n- One platform replaces your entire research stack\n\nStudy Types:\n- Surveys: quantitative research with 20+ question types and advanced logic\n- AI-Moderated Interviews: voice-based interviews with dynamic follow-up questions\n- AI-Moderated Testing: usability and prototype testing guided by AI\n- Unmoderated Testing: self-paced participant tasks\n- Human-Moderated Interviews: live 1:1 sessions with recording and transcription\n- Human-Moderated Testing: facilitated research with silent observer mode (up to 10 team members)\n\nIntegrations: Zoom, Google Calendar, Microsoft Outlook, Figma\n\nTrusted by Meta, Google, Amazon, Microsoft, YouTube, Disney, Pinterest, AT&amp;T, KPMG, and more.\n\nPricing:\n- Starter: $99/mo (100 credits, 1 seat)\n- Pro: $149/seat/mo (165 credits/seat, unlimited seats)\n- Managed Services: Custom pricing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/591dfe37-92ba-4a8b-afff-a7ab07c2e7da.png","url":"https://www.softwareadvice.ie/software/450192/CleverX","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/450192/CleverX#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":101},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Qualitative Data Analysis Software","position":2,"item":"/directory/4695/qualitative-data-analysis/software","@type":"ListItem"},{"name":"Ipiphany vs CleverX","position":3,"item":"https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/267134/450192/ipiphany/vs/CleverX#breadcrumblist"}]}
</script>