---
description: Compare Nextiva vs Marchex regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs Marchex Comparison
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Nextiva \<span\>vs\</span\> Marchex](https://www.softwareadvice.ie/compare/2683/177043/nextiva-business-voip/vs/marchex)

# Compare Nextiva vs Marchex

Canonical: https://www.softwareadvice.ie/compare/2683/177043/nextiva-business-voip/vs/marchex

> Detailed comparison between Nextiva and Marchex. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Marchex |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 916 | 32 |
| **Starting Price** | US$25.00 | US$0.01 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Customisable Reports
- Customisable Templates
- IVR
- Monitoring
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing
- Virtual Extensions

### Marchex

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Contact Management
- Customisable Reports
- Customisable Templates
- IVR
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Nextiva Profile](https://www.softwareadvice.ie/software/2683/nextiva-business-voip)
- [View Marchex Profile](https://www.softwareadvice.ie/software/177043/marchex)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2683/177043/nextiva-business-voip/vs/marchex)

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