---
description: Compare Nextiva vs FusionWorks Business Phone Services regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs FusionWorks Business Phone Services Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Nextiva \<span\>vs\</span\> FusionWorks Business Phone Services](https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services)

# Compare Nextiva vs FusionWorks Business Phone Services

Canonical: https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services

> Detailed comparison between Nextiva and FusionWorks Business Phone Services. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | FusionWorks Business Phone Services |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 914 | 4 |
| **Starting Price** | US$25.00 | US$2.95 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | - |
| **Training** | Videos | Live Online, Documentation, Videos |

## Key features

### Nextiva

- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customisable Reports
- Fax Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Predictive Dialer
- SIP Trunking
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### FusionWorks Business Phone Services

- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Customisable Reports
- Fax Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Predictive Dialer
- SIP Trunking
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.softwareadvice.ie/software/2683/nextiva-business-voip)
- [View FusionWorks Business Phone Services Profile](https://www.softwareadvice.ie/software/223387/fusionworks-business-phone-services)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs FusionWorks Business Phone Services Comparison","description":"Compare Nextiva vs FusionWorks Business Phone Services regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services","about":[{"@id":"https://www.softwareadvice.ie/software/2683/nextiva-business-voip#software"},{"@id":"https://www.softwareadvice.ie/software/223387/fusionworks-business-phone-services#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Nextiva","description":"Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered solution. The platform enables seamless conversations across traditional, digital and social channels, allowing businesses to engage customers anywhere, at any time. Nextiva offers tailored solutions for companies of all sizes, from small businesses to large enterprises, to help them acquire, retain and grow their customer base.\n\nNextiva's platform features advanced AI and automation capabilities. It includes an intelligent, AI-powered contact center, customer journey orchestration tools and real-time customer insights, enabling businesses to deliver personalized, context-driven support.  Additionally, the platform includes workforce engagement management solutions, with automations and tools that streamline management, reduce agent fatigue and increase retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ec616c65-2377-4517-aec7-719d0fa5dffb.png","url":"https://www.softwareadvice.ie/software/2683/nextiva-business-voip","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/2683/nextiva-business-voip#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"FusionWorks Business Phone Services","description":"FusionWorks Business Phone Services is a comprehensive cloud phone service for businesses of any size that is suitable for remote teams. It allows businesses to equip employees with a complete hosted PBX solution with HD voice quality. With over 50 calling features, it is designed to streamline communication and collaboration for businesses. \n\nWith FusionWorks Business Phone Service are also offered in combination with Unified Communications software, supporting today’s work-from-anywhere collaboration needs. Employees have one-click video calling/conferencing features to connect with other individuals, teams, or your trading partners. Productivity-enhancing tools include instant messaging, presence status, screen and file sharing, whiteboarding, shared spaces and more. Get one-phone number inbound and outbound calling across devices; and take advantage of the numerous hosted voice calling features, such as call forwarding/routing, visual voicemail, call recording, auto attendant, sequential ring, and others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c5c08c95-e581-4562-90dc-b56a1221b136.jpeg","url":"https://www.softwareadvice.ie/software/223387/fusionworks-business-phone-services","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/223387/fusionworks-business-phone-services#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":4},"offers":{"price":"2.95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/4569/live-chat/software","@type":"ListItem"},{"name":"Nextiva vs FusionWorks Business Phone Services","position":3,"item":"https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/2683/223387/nextiva-business-voip/vs/fusionworks-business-phone-services#breadcrumblist"}]}
</script>