---
description: Compare Nextiva vs UniTalk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs UniTalk Comparison
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Nextiva \<span\>vs\</span\> UniTalk](https://www.softwareadvice.ie/compare/2683/361918/nextiva-business-voip/vs/unitalk)

# Compare Nextiva vs UniTalk

Canonical: https://www.softwareadvice.ie/compare/2683/361918/nextiva-business-voip/vs/unitalk

> Detailed comparison between Nextiva and UniTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | UniTalk |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 914 | 6 |
| **Starting Price** | US$25.00 | US$35.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Documentation |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Employee Directory
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Predictive Dialer
- Queue Management
- Virtual Call Centre

### UniTalk

- API
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Employee Directory
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Predictive Dialer
- Queue Management
- Virtual Call Centre

## Links

- [View Nextiva Profile](https://www.softwareadvice.ie/software/2683/nextiva-business-voip)
- [View UniTalk Profile](https://www.softwareadvice.ie/software/361918/unitalk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2683/361918/nextiva-business-voip/vs/unitalk)

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