---
description: Compare Nextiva vs Cisco Jabber regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs Cisco Jabber Comparison
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Nextiva \<span\>vs\</span\> Cisco Jabber](https://www.softwareadvice.ie/compare/2683/420060/nextiva-business-voip/vs/cisco-jabber)

# Compare Nextiva vs Cisco Jabber

Canonical: https://www.softwareadvice.ie/compare/2683/420060/nextiva-business-voip/vs/cisco-jabber

> Detailed comparison between Nextiva and Cisco Jabber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Cisco Jabber |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 916 | 1333 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | - |

## Key features

### Nextiva

- API
- Auto-Dialer
- Call Recording
- Call Tracking Metrics
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Conferencing
- Customisable Templates
- File Sharing
- Live Chat
- Mobile Access
- Real-Time Chat
- Screen Sharing
- Transfers/Routing
- Two Way Audio & Video
- Video Conferencing
- Virtual Extensions

### Cisco Jabber

- API
- Call Recording
- Chat/Messaging
- Collaboration Tools
- Conferencing
- File Sharing
- Live Chat
- Mobile Access
- Real-Time Chat
- Recording
- Scheduling
- Screen Sharing
- Two Way Audio & Video
- Video Conferencing

## Links

- [View Nextiva Profile](https://www.softwareadvice.ie/software/2683/nextiva-business-voip)
- [View Cisco Jabber Profile](https://www.softwareadvice.ie/software/420060/cisco-jabber)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2683/420060/nextiva-business-voip/vs/cisco-jabber)

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