---
description: Compare Nextiva vs Alohaa regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs Alohaa Comparison
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Nextiva \<span\>vs\</span\> Alohaa](https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa)

# Compare Nextiva vs Alohaa

Canonical: https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa

> Detailed comparison between Nextiva and Alohaa. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | Alohaa |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 914 | 0 |
| **Starting Price** | US$25.00 | ₹300.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum |
| **Training** | Videos | Webinars, Videos |

## Key features

### Nextiva

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customisable Templates
- IVR
- Monitoring
- Performance Management
- Predictive Dialer
- Reporting/Analytics
- Transfers/Routing
- Virtual Call Centre
- Virtual Extensions
- VoIP Connection

### Alohaa

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- IVR
- Predictive Dialer
- Reporting/Analytics
- VoIP Connection

## Links

- [View Nextiva Profile](https://www.softwareadvice.ie/software/2683/nextiva-business-voip)
- [View Alohaa Profile](https://www.softwareadvice.ie/software/521199/Alohaa)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs Alohaa Comparison","description":"Compare Nextiva vs Alohaa regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa","about":[{"@id":"https://www.softwareadvice.ie/software/2683/nextiva-business-voip#software"},{"@id":"https://www.softwareadvice.ie/software/521199/Alohaa#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Nextiva","description":"Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered solution. The platform enables seamless conversations across traditional, digital and social channels, allowing businesses to engage customers anywhere, at any time. Nextiva offers tailored solutions for companies of all sizes, from small businesses to large enterprises, to help them acquire, retain and grow their customer base.\n\nNextiva's platform features advanced AI and automation capabilities. It includes an intelligent, AI-powered contact center, customer journey orchestration tools and real-time customer insights, enabling businesses to deliver personalized, context-driven support.  Additionally, the platform includes workforce engagement management solutions, with automations and tools that streamline management, reduce agent fatigue and increase retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ec616c65-2377-4517-aec7-719d0fa5dffb.png","url":"https://www.softwareadvice.ie/software/2683/nextiva-business-voip","@id":"https://www.softwareadvice.ie/software/2683/nextiva-business-voip#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Alohaa","description":"What is Alohaa?\n\nAlohaa is a cloud communication platform that provides omni-channel products - Virtual phone numbers, IVR, Cloud Telephony, WhatsApp API, Bulk SMS, Voice Broadcasting for businesses. With its cloud-based infrastructure, Alohaa offers flexibility and scalability to adapt to varying business needs. \nThe software streamlines call routing, automates customer interactions, and enhances communication efficiency. Alohaa caters to diverse industries, offering tailored solutions for customer service, sales, and support sectors. Its user-friendly interface and advanced features make it a preferred choice for businesses seeking reliable cloud communication solutions.\n\n\nWhy Choose Alohaa?\n\nEfficient Call Management: Streamlines call processes, ensuring incoming calls are routed promptly to the right departments or agents, and no calls are missed.\n\nEnhanced Customer Experience: Interactive voice response technology automates and personalizes customer interactions, improving satisfaction and loyalty.\n\nScalability and Flexibility: Built on a cloud-based infrastructure, it can handle fluctuating call volumes and adapt seamlessly to evolving business needs.\n\nCost Savings: Automates routine inquiries and call handling, reducing operational costs associated with manual processes and staffing.\n\nIncreased Productivity: Allows agents to focus on more complex issues, boosting productivity and efficiency in customer service operations.\n\nEfficiency Mass Communication: Enables efficient mass communication with customers for promotions, updates, and alerts, increasing customer engagement and reach.\n\nAnalytics and Insights: Provides valuable data on call volumes, wait times, customer interactions, and agent performance, helping businesses make informed decisions for continuous improvement.\n\n\nBenefits of Alohaa Platform:\n\nImproved Call Routing: Calls are directed to the right departments or agents based on set criteria, reducing transfer times and boosting efficiency.\n\nPersonalized Interactions: Customizable IVR scripts and prompts let businesses create interactions that resonate with customers, increasing engagement and satisfaction.\n\n24/7 Availability: Operates around the clock, providing customer support and information anytime, enhancing accessibility and convenience for customers.\n\nMultilingual Support: Offers multiple languages, catering to diverse customer demographics and improving inclusivity in customer service.\n\nSeamless Integration: Integrates smoothly with CRM systems, contact centre software, and other business tools, ensuring smooth workflows and data sharing.\n\nCompliance and Security: Adheres to industry standards and regulations for data privacy and security, ensuring safe handling of sensitive customer information.\n\nInstant Setup: Perfectly designed for callers, managers, and teams of any size. Start using the tool immediately instead of spending hours or days learning the platform.\n\n\nFeatures of Alohaa\n\nIVR Facility: It enables interactive voice response, guiding callers through menu options for accessing services via automated prompts.\n\nCall Routing: It swiftly directs calls to appropriate departments or agents, ensuring quick resolution of customer inquiries.\n\nCRM: Agents: CRM integrates with CRM systems, giving agents access to customer info during calls, which improves interactions and service.\n\nCall Recording: It includes functionality for quality assurance, compliance, and training.\n\nCall Logs: It keeps thorough call logs for performance analysis and improving call handling processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e23c707b-7e42-499b-81eb-7efe42b234b3.png","url":"https://www.softwareadvice.ie/software/521199/Alohaa","@id":"https://www.softwareadvice.ie/software/521199/Alohaa#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"300","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Android"},{"@id":"https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Market Research Software","position":2,"item":"/directory/4222/market-research/software","@type":"ListItem"},{"name":"Nextiva vs Alohaa","position":3,"item":"https://www.softwareadvice.ie/compare/2683/521199/nextiva-business-voip/vs/Alohaa","@type":"ListItem"}]}]}
</script>