---
description: Compare Nextiva vs CloudTalk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs CloudTalk Comparison
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Nextiva \<span\>vs\</span\> CloudTalk](https://www.softwareadvice.ie/compare/2683/71871/nextiva-business-voip/vs/cloudtalk)

# Compare Nextiva vs CloudTalk

Canonical: https://www.softwareadvice.ie/compare/2683/71871/nextiva-business-voip/vs/cloudtalk

> Detailed comparison between Nextiva and CloudTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | CloudTalk |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 914 | 268 |
| **Starting Price** | US$25.00 | US$19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Quality Management
- Reporting/Analytics
- Survey/Poll Management
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### CloudTalk

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Quality Management
- Reporting/Analytics
- Survey/Poll Management
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

## Links

- [View Nextiva Profile](https://www.softwareadvice.ie/software/2683/nextiva-business-voip)
- [View CloudTalk Profile](https://www.softwareadvice.ie/software/71871/cloudtalk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2683/71871/nextiva-business-voip/vs/cloudtalk)

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