---
description: Compare Zendesk Suite vs Supremo Remote Desktop regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs Supremo Remote Desktop Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> Supremo Remote Desktop](https://www.softwareadvice.ie/compare/26892/100976/zendesk-talk/vs/supremo)

# Compare Zendesk Suite vs Supremo Remote Desktop

Canonical: https://www.softwareadvice.ie/compare/26892/100976/zendesk-talk/vs/supremo

> Detailed comparison between Zendesk Suite and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Supremo Remote Desktop |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4094 | 447 |
| **Starting Price** | US$115.00 | €178.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Zendesk Suite

- API
- Activity Dashboard
- Activity Tracking
- Automated Routing
- Chat/Messaging
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Prioritisation
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Support Ticket Management
- Ticket Management
- Video Support

### Supremo Remote Desktop

- API
- Activity Dashboard
- Activity Tracking
- Automated Routing
- Chat/Messaging
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Prioritisation
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Screen Sharing
- Support Ticket Management
- Ticket Management
- Video Support

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View Supremo Remote Desktop Profile](https://www.softwareadvice.ie/software/100976/supremo)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/100976/zendesk-talk/vs/supremo)

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