---
description: Compare Zendesk Suite vs HR Acuity regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs HR Acuity Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> HR Acuity](https://www.softwareadvice.ie/compare/26892/137323/zendesk-talk/vs/hr-acuity)

# Compare Zendesk Suite vs HR Acuity

Canonical: https://www.softwareadvice.ie/compare/26892/137323/zendesk-talk/vs/hr-acuity

> Detailed comparison between Zendesk Suite and HR Acuity. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | HR Acuity |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 4079 | 31 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Dashboard
- Alerts/Notifications
- Case Management
- Collaboration Tools
- Configurable Workflow
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Customisable Templates
- Incident Management
- Interaction Tracking
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Third-Party Integrations

### HR Acuity

- API
- Activity Dashboard
- Alerts/Notifications
- Case Management
- Collaboration Tools
- Configurable Workflow
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Customisable Templates
- Incident Management
- Interaction Tracking
- Issue Management
- Issue Tracking
- Knowledge Base Management
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Third-Party Integrations

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View HR Acuity Profile](https://www.softwareadvice.ie/software/137323/hr-acuity)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/137323/zendesk-talk/vs/hr-acuity)

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