---
description: Compare Zendesk Suite vs ZenHub regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs ZenHub Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> ZenHub](https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub)

# Compare Zendesk Suite vs ZenHub

Canonical: https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub

> Detailed comparison between Zendesk Suite and ZenHub. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | ZenHub |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 4079 | 34 |
| **Starting Price** | US$39.00 | US$8.33 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Discussions/Forums
- File Sharing
- Issue Management
- Issue Tracking
- Performance Metrics
- Prioritisation
- Project Management
- Projections
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management
- Workflow Management

### ZenHub

- API
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Discussions/Forums
- File Sharing
- Issue Management
- Issue Tracking
- Performance Metrics
- Prioritisation
- Project Management
- Projections
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View ZenHub Profile](https://www.softwareadvice.ie/software/228652/zenhub)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs ZenHub Comparison","description":"Compare Zendesk Suite vs ZenHub regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub","about":[{"@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.ie/software/228652/zenhub#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4079,"ratingValue":4.4},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ZenHub","description":"Zenhub is an industry-leading project management and productivity platform best suited for software-led startups and scaleups with agile software development teams. Open-source projects and high-growth companies who manage code in GitHub leverage Zenhub to build and ship better code faster. Zenhub connects the dots across all teams with automated agile features, real-time roadmap visibility, and team productivity insights by providing an extra layer of organization, transparency, and collaboration beyond what GitHub offers. \n\nZenhub facilitates agile ceremonies (sprints, epics, estimates) and processes within GitHub and helps teams manage projects with less overhead and interruptions that lead to context-switching. Zenhub’s unified workflows, visualization tools, and roadmaps improve communication and alignment between developers and business stakeholders, enabling asynchronous work and reducing the need for meetings. Software-centric organizations use Zenhub’s unified view of a project’s progress to stay aligned and work towards a common goal.\n\nZenhub’s workflow automation includes automated sprint planning and hand-offs and asynchronous and effortless estimations through Planning Poker. Zenhub helps development teams maintain focus, improve velocity, and ship projects in scope and on time by automating mundane, repetitive tasks.\n\nZenhub’s comprehensive suite of reports includes velocity reports, burndown charts, control charts, cumulative flow, release reports, and others. Using a team’s historical data and productivity metrics benchmarks, Zenhub derives insights on the average cycle time, anomalies, sprint progress, and development team’s velocity. When used in tandem with pre-configured reports, productivity insights can be a powerful tool for organizations to see their software development team’s productivity metrics at a glance.\n\nZenhub is flexible and competitively priced to help teams stay within scope and budget. With a choice of interfaces — web app and browser extension — and zero-config, Zenhub simplifies the onboarding process for development teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2cfb764a-91ec-4f27-898a-33be9dbe7454.png","url":"https://www.softwareadvice.ie/software/228652/zenhub","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/228652/zenhub#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":34,"ratingValue":4.3},"offers":{"price":"8.33","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Zendesk Suite vs ZenHub","position":3,"item":"https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/26892/228652/zendesk-talk/vs/zenhub#breadcrumblist"}]}
</script>
