---
description: Compare Zendesk Suite vs Giosg regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs Giosg Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> Giosg](https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg)

# Compare Zendesk Suite vs Giosg

Canonical: https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg

> Detailed comparison between Zendesk Suite and Giosg. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | Giosg |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4079 | 45 |
| **Starting Price** | US$39.00 | €199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Screen Sharing
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

### Giosg

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Screen Sharing
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View Giosg Profile](https://www.softwareadvice.ie/software/323055/giosg)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs Giosg Comparison","description":"Compare Zendesk Suite vs Giosg regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg","about":[{"@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.ie/software/323055/giosg#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4079,"ratingValue":4.4},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Giosg","description":"Giosg is an artificial intelligence-enabled sales acceleration software designed to help businesses increase conversions and streamline lead lifecycle using conversational marketing, support, and sales solutions. \n\nTrusted by over 1200 companies around the world, Giosg software allows sales teams to deliver personalized experiences among customers via targeted live chat, AI chatbots, and interactive forms.\n\nGiosg's live chat module offers capabilities to serve customers efficiently, increase sales and engage with customers. It helps businesses expand reach, improve efficiency and make interactions meaningful for each visitor using a simple swimlane view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/74bb933c-bafc-41d2-922a-7793b73f8fc1.png","url":"https://www.softwareadvice.ie/software/323055/giosg","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/323055/giosg#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":45,"ratingValue":4.5},"offers":{"price":"199","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Zendesk Suite vs Giosg","position":3,"item":"https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/26892/323055/zendesk-talk/vs/giosg#breadcrumblist"}]}
</script>