---
description: Compare Zendesk Suite vs LogMeIn Resolve regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs LogMeIn Resolve Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> LogMeIn Resolve](https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve)

# Compare Zendesk Suite vs LogMeIn Resolve

Canonical: https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve

> Detailed comparison between Zendesk Suite and LogMeIn Resolve. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | LogMeIn Resolve |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 4079 | 214 |
| **Starting Price** | US$39.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Configurable Workflow
- Customisable Branding
- Dashboard
- Email Management
- Help Desk Management
- Incident Management
- Issue Management
- Issue Scheduling
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Support Ticket Management
- Task Management
- Ticket Management

### LogMeIn Resolve

- API
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Configurable Workflow
- Customisable Branding
- Dashboard
- Email Management
- Help Desk Management
- Incident Management
- Issue Management
- Issue Scheduling
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- SSL Security
- Screen Sharing
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View LogMeIn Resolve Profile](https://www.softwareadvice.ie/software/348510/goto-resolve)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs LogMeIn Resolve Comparison","description":"Compare Zendesk Suite vs LogMeIn Resolve regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve","about":[{"@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.ie/software/348510/goto-resolve#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4079,"ratingValue":4.4},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"LogMeIn Resolve","description":"LogMeIn Resolve is a unified endpoint management platform built for IT teams and MSPs who need to proactively manage, secure, and support every device across their organization, without the clutter of disconnected tools or additional headcount.\n\nFrom automated patch management and real-time vulnerability remediation to remote support and helpdesk ticketing, Resolve brings everything into one intelligent platform. Built-in security and compliance controls provide unified oversight and policy enforcement from a single console, making it effortless to manage risk at scale. AI-powered diagnostics, automated ticket summaries, and a built-in knowledge base help technicians move from ticket to fix faster — and capture every resolution along the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/86f1d9df-d8dc-4099-bb4c-de129854de55.png","url":"https://www.softwareadvice.ie/software/348510/goto-resolve","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/348510/goto-resolve#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":214,"ratingValue":4.4},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Zendesk Suite vs LogMeIn Resolve","position":3,"item":"https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/26892/348510/zendesk-talk/vs/goto-resolve#breadcrumblist"}]}
</script>