---
description: Compare Zendesk Suite vs ClearFeed regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs ClearFeed Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> ClearFeed](https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed)

# Compare Zendesk Suite vs ClearFeed

Canonical: https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed

> Detailed comparison between Zendesk Suite and ClearFeed. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | ClearFeed |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 4072 | 0 |
| **Starting Price** | US$39.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Configurable Workflow
- Data Import/Export
- Help Desk Management
- Knowledge Base Management
- Queue Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

### ClearFeed

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Configurable Workflow
- Data Import/Export
- Help Desk Management
- Knowledge Base Management
- Queue Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View ClearFeed Profile](https://www.softwareadvice.ie/software/422635/clearfeed)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs ClearFeed Comparison","description":"Compare Zendesk Suite vs ClearFeed regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed","about":[{"@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.ie/software/422635/clearfeed#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4072},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"ClearFeed","description":"In many companies today - collaboration is increasingly moving to Slack and Teams - with both employee and customer requests originating in and being discussed therein. But chat lacks structure - and use for important business requests creates delayed responses, lack of closure, and accountability issues. ClearFeed helps businesses transform company Slack channels into a streamlined HelpDesk. \n\nUsing ClearFeed, service teams can respond to customer and employee requests on chat within SLAs, convert conversations into support tickets, and work on employee and customer issues across tools. With features such as triage channels, service metrics, and automated answers, ClearFeed enables users to deliver accountable customer and employee support directly from Slack.\n\nClearFeed facilitates integration with third-party platforms including Zendesk, Freshdesk, Salesforce, Jira, GitHub, and HubSpot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9bbed0fe-617f-42d6-8f00-8ca12fa9ecf3.png","url":"https://www.softwareadvice.ie/software/422635/clearfeed","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/422635/clearfeed#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Zendesk Suite vs ClearFeed","position":3,"item":"https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/26892/422635/zendesk-talk/vs/clearfeed#breadcrumblist"}]}
</script>
