---
description: Compare Zendesk Suite vs Deepser regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs Deepser Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> Deepser](https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser)

# Compare Zendesk Suite vs Deepser

Canonical: https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser

> Detailed comparison between Zendesk Suite and Deepser. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | Deepser |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 4079 | 57 |
| **Starting Price** | US$39.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Asset Tracking
- CMDB
- CRM
- Configurable Workflow
- Content Management
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Support Ticket Management
- Surveys & Feedback

### Deepser

- API
- Activity Tracking
- Asset Tracking
- CMDB
- CRM
- Configurable Workflow
- Content Management
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View Deepser Profile](https://www.softwareadvice.ie/software/426975/deepser)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs Deepser Comparison","description":"Compare Zendesk Suite vs Deepser regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser","about":[{"@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.ie/software/426975/deepser#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4079},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Deepser","description":"Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Service Desk, Flow, CMDB, ITAM, CRM, Project, Service Catalog, Customer Satisfaction, Offers, Warehouse and Inventory Management,  and more. Service Levels, escalation rules, multiple calendars, multi-tenant are just some of the features offered and available in all licensing options. \n\nIt is an essential resource to manage requests addressed to the various offices, keep an inventory of all company resources, manage contracts and relationships with clients and suppliers. Deepser allows rapid implementation and various integrations, thanks to the API. It is convenient and deployed on the cloud and on-premise.  Deeper supports not only IT departments but also serves HR, Sales, Facility and Logistics ones. Thanks to the nature of the platform, it can be used by all industries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b3bccf2f-3f7d-4789-93b1-11121b86bb2e.png","url":"https://www.softwareadvice.ie/software/426975/deepser","@id":"https://www.softwareadvice.ie/software/426975/deepser#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":57},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux on premise"},{"@id":"https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Zendesk Suite vs Deepser","position":3,"item":"https://www.softwareadvice.ie/compare/26892/426975/zendesk-talk/vs/deepser","@type":"ListItem"}]}]}
</script>
