---
description: Compare Zendesk Suite vs Splashtop regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs Splashtop Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Zendesk Suite \<span\>vs\</span\> Splashtop](https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access)

# Compare Zendesk Suite vs Splashtop

Canonical: https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access

> Detailed comparison between Zendesk Suite and Splashtop. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | Splashtop |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4079 | 733 |
| **Starting Price** | US$39.00 | US$6.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customisable Branding
- Dashboard
- File Sharing
- Help Desk Management
- Issue Management
- Live Chat
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Single Sign On
- Support Ticket Management
- Task Management

### Splashtop

- API
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customisable Branding
- Dashboard
- File Sharing
- Help Desk Management
- Issue Management
- Live Chat
- Real-Time Chat
- Real-Time Monitoring
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Single Sign On
- Support Ticket Management
- Task Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View Splashtop Profile](https://www.softwareadvice.ie/software/427625/splashtop-business-access)
- [View Original Comparison](https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs Splashtop Comparison","description":"Compare Zendesk Suite vs Splashtop regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access","about":[{"@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.ie/software/427625/splashtop-business-access#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.ie/software/26892/zendesk-talk","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/26892/zendesk-talk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4079,"ratingValue":4.4},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Splashtop","description":"Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant.\n\n-------------------\n\nSplashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.\n\nKey features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.\n\nPricing: Starts at $5/month.\n\n-------------------\n\nSplashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.\n\nKey features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.\n\nPricing: Starts at $17/month.\n-------------------\n\nSplashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.\n\nKey features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.\n\nPricing: Starts at $40/month.\n-------------------\n\nSplashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.\n\nKey features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.\n\nPricing: Contact us for Splashtop Enterprise pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ddb7379-4ef9-4f9d-98f3-a1867cb45a7f.png","url":"https://www.softwareadvice.ie/software/427625/splashtop-business-access","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/427625/splashtop-business-access#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":733,"ratingValue":4.7},"offers":{"price":"6","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Zendesk Suite vs Splashtop","position":3,"item":"https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/26892/427625/zendesk-talk/vs/splashtop-business-access#breadcrumblist"}]}
</script>