Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online... Learn more

Target size

Images

Balto

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto’s real-time guidance... Learn more

Target size

Images

Zendesk Suite

Overall rating

4.4
(4,036 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
View all reviews
Balto

Overall rating

4.4
(10 reviews)

Features rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.5
View all reviews
Zendesk Suite
Not provided by vendor
  • Free Version
  • Free Trial
Balto
  • Free Version
  • Free Trial
Zendesk Suite
  • Cloud-based
  • On-premise
Balto
  • Cloud-based
  • On-premise
Zendesk Suite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Balto
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat