Kayako vs HubSpot Service Hub Comparison

Kayako

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration... Learn more

Target size

HubSpot Service Hub

Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules... Learn more

Target size

Kayako

Overall rating

4.0
(169 reviews)

Features rating

Value for Money
3.8
Features
3.8
Ease of Use
3.9
Customer Support
3.8
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HubSpot Service Hub

Overall rating

4.4
(158 reviews)

Features rating

Value for Money
4.3
Features
4.1
Ease of Use
4.4
Customer Support
4.6
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Kayako
  • Free Version
  • Free Trial
HubSpot Service Hub
  • Free Version
  • Free Trial
Kayako
  • Cloud-based
  • On-premise
HubSpot Service Hub
  • Cloud-based
  • On-premise
Kayako
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
HubSpot Service Hub
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat