---
description: Compare LiveChat vs Bitrix24 regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs Bitrix24 Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [LiveChat \<span\>vs\</span\> Bitrix24](https://www.softwareadvice.ie/compare/27068/128326/livechat/vs/bitrix24)

# Compare LiveChat vs Bitrix24

Canonical: https://www.softwareadvice.ie/compare/27068/128326/livechat/vs/bitrix24

> Detailed comparison between LiveChat and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Bitrix24 |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 1715 | 984 |
| **Starting Price** | US$25.00 | €61.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Account Management
- Activity Tracking
- Configurable Workflow
- Customisable Templates
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Referral Tracking
- Reminders
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing
- Web-based Deployment

### Bitrix24

- API
- Account Management
- Activity Tracking
- Configurable Workflow
- Customisable Templates
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Referral Tracking
- Reminders
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing
- Web-based Deployment

## Links

- [View LiveChat Profile](https://www.softwareadvice.ie/software/27068/livechat)
- [View Bitrix24 Profile](https://www.softwareadvice.ie/software/128326/bitrix24)
- [View Original Comparison](https://www.softwareadvice.ie/compare/27068/128326/livechat/vs/bitrix24)

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