LiveChat vs Freshchat Comparison

LiveChat

LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive,... Learn more

Target size

Images

Freshchat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial... Learn more

Target size

Images

LiveChat

Overall rating

4.6
(1,691 reviews)

Features rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.6
View all reviews
Freshchat

Overall rating

4.1
(112 reviews)

Features rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.1
Customer Support
3.9
View all reviews
LiveChat
Not provided by vendor
  • Free Version
  • Free Trial
Freshchat
Not provided by vendor
  • Free Version
  • Free Trial
LiveChat
  • Cloud-based
  • On-premise
Freshchat
  • Cloud-based
  • On-premise
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat