---
description: Compare LiveChat vs ReplyDesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs ReplyDesk Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [LiveChat \<span\>vs\</span\> ReplyDesk](https://www.softwareadvice.ie/compare/27068/524385/livechat/vs/ReplyDesk)

# Compare LiveChat vs ReplyDesk

Canonical: https://www.softwareadvice.ie/compare/27068/524385/livechat/vs/ReplyDesk

> Detailed comparison between LiveChat and ReplyDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | ReplyDesk |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1715 | 0 |
| **Starting Price** | US$25.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### LiveChat

- Access Controls/Permissions
- Activity Dashboard
- Automated Responses
- Automated Routing
- Collaboration Tools
- Customisable Templates
- Deal Management
- Email Templates
- Knowledge Base Management
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Reminders
- Support Ticket Management
- Task Automation
- Third-Party Integrations
- Ticket Management
- Transfers/Routing
- Web-based Deployment

### ReplyDesk

- Access Controls/Permissions
- Activity Dashboard
- Automated Responses
- Automated Routing
- Collaboration Tools
- Email Templates
- Knowledge Base Management
- Multi-Channel Communication
- Third-Party Integrations
- Ticket Management

## Links

- [View LiveChat Profile](https://www.softwareadvice.ie/software/27068/livechat)
- [View ReplyDesk Profile](https://www.softwareadvice.ie/software/524385/ReplyDesk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/27068/524385/livechat/vs/ReplyDesk)

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