---
description: Compare ServiceNow vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceNow vs Milvus Comparison
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/4371/business-management/software) > [ServiceNow \<span\>vs\</span\> Milvus](https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus)

# Compare ServiceNow vs Milvus

Canonical: https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus

> Detailed comparison between ServiceNow and Milvus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | Milvus |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 348 | 298 |
| **Starting Price** | US$100.00 | R$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Capacity Management
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- License Management
- Monitoring
- Prioritisation
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Ticket Management

### Milvus

- API
- Capacity Management
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- License Management
- Monitoring
- Prioritisation
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View ServiceNow Profile](https://www.softwareadvice.ie/software/27432/service-now)
- [View Milvus Profile](https://www.softwareadvice.ie/software/246233/milvus)
- [View Original Comparison](https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs Milvus Comparison","description":"Compare ServiceNow vs Milvus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus","about":[{"@id":"https://www.softwareadvice.ie/software/27432/service-now#software"},{"@id":"https://www.softwareadvice.ie/software/246233/milvus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"ServiceNow","description":"ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial services, healthcare, higher education, life sciences and the public sector.\n\nServiceNow provides a self-service portal that lets users report and resolve issues and track progress. The system can also track financial, contractual and inventory details relating to hardware, software and virtual infrastructure. The solution offers a change calendar, impact calculator and collision detector for evaluating risks related to changes in IT configuration.\n\nWith ServiceNow’s incident management capabilities, IT departments can capture incidents through the self-service portal, email, chat and phone. Problem management tools can help investigate the root causes of service disruptions, perform trend analyses and provide service configuration reviews to prevent future disruptions.\n\nServiceNow also captures all the IT costs and presents them to stakeholders through reports and charts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/168e0895-bf2c-41cf-8455-1e78f7fe8aab.png","url":"https://www.softwareadvice.ie/software/27432/service-now","@id":"https://www.softwareadvice.ie/software/27432/service-now#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":348},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Milvus","description":"Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portuguese and supports omnichannel helpdesk tickets across email, chat, web, phone, and Whatsapp. Milvus enables helpdesk teams to increase levels of customer satisfaction with features for ticket prioritization, service monitoring, password management, and much more. The Milvus mobile app, available for iOS and Android devices, can be used for on-the-go ticket management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/388a1f73-1b9b-4a99-a679-9faf8a9e9fdb.png","url":"https://www.softwareadvice.ie/software/246233/milvus","@id":"https://www.softwareadvice.ie/software/246233/milvus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"35","@type":"Offer","priceCurrency":"BRL"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Management Software","position":2,"item":"/directory/4371/business-management/software","@type":"ListItem"},{"name":"ServiceNow vs Milvus","position":3,"item":"https://www.softwareadvice.ie/compare/27432/246233/service-now/vs/milvus","@type":"ListItem"}]}]}
</script>