ServiceNow vs Issuetrak Comparison

ServiceNow

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management... Learn more

Target size

Issuetrak

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT... Learn more

Target size

ServiceNow

Overall rating

4.5
(241 reviews)

Features rating

Value for Money
4.2
Features
4.4
Ease of Use
4.2
Customer Support
4.3
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Issuetrak

Overall rating

4.6
(188 reviews)

Features rating

Value for Money
4.6
Features
4.4
Ease of Use
4.4
Customer Support
4.7
View all reviews
ServiceNow
  • Free Version
  • Free Trial
Issuetrak
Not provided by vendor
  • Free Version
  • Free Trial
ServiceNow
  • Cloud-based
  • On-premise
Issuetrak
  • Cloud-based
  • On-premise
ServiceNow
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Issuetrak
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat