---
description: Compare Salesforce Sales Cloud vs Smith.ai regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Smith.ai Comparison
---

Breadcrumb: [Home](/) > [Revenue Management Software](/directory/4267/revenue-management/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Smith.ai](https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai)

# Compare Salesforce Sales Cloud vs Smith.ai

Canonical: https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai

> Detailed comparison between Salesforce Sales Cloud and Smith.ai. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Smith.ai |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 18812 | 49 |
| **Starting Price** | US$25.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Social Media Integration
- Source Tracking
- Support Ticket Management

### Smith.ai

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Social Media Integration
- Source Tracking
- Support Ticket Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud)
- [View Smith.ai Profile](https://www.softwareadvice.ie/software/146788/smith-ai)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Sales Cloud vs Smith.ai Comparison","description":"Compare Salesforce Sales Cloud vs Smith.ai regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai","about":[{"@id":"https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud#software"},{"@id":"https://www.softwareadvice.ie/software/146788/smith-ai#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Salesforce Sales Cloud","description":"Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing automation and contact management solutions. It assists businesses in overseeing customer accounts, monitoring sales leads, executing and assessing marketing efforts and offering post-sale support. The upgraded Salesforce Lightning Experience enhances the CRM capabilities of Sales Cloud, optimizing the sales cycle and enabling sales representatives to effortlessly generate leads, manage accounts, oversee campaign progress and compile reports.\n\nIntegration with Salesforce for Outlook allows for seamless synchronization of contacts, calendars, emails and tasks across both platforms, ensuring uninterrupted business operations. Specifically designed for small businesses, Sales Cloud empowers companies to organize contacts, monitor sales activities, manage tasks and events, generate leads and assess performance metrics. Additionally, for larger organizations, the sales cloud enterprise edition enriches the platform with additional features such as call scripting, collaborative selling tools, comprehensive business workflow management, approval processes, custom application development, API integrations and more.\n\nThe Salesforce CRM solution is available as a software-as-a-service (SaaS) offering, providing a comprehensive technology infrastructure that includes data management, security, workflow integration and user interface functionalities. Automated CRM updates, centralized data and smarter insights backed by the Salesforce Platform and Data Cloud represent a leap towards a data-driven sales strategy. Additionally, the integration of Sales Cloud with Tableau brings advanced analytics to the forefront, enhancing forecast accuracy, pipeline growth and revenue optimization. \n\nSalesforce Sales Cloud underpins revenue growth through its integrated growth platform, encapsulating revenue lifecycle management, CPQ (configure, price, quote) and sales performance management. This integration connects product catalogs, pricing management, contracts and billing in one coherent system, facilitating sales across various channels. Additionally, the partner relationship management is also enhanced, easing the management of resellers, distributors, and other partners to drive channel sales and performance. \n\nSalesforce Sales Cloud presents a sales solution that is adaptable to various business needs, offering total visibility into the sales pipeline. It enhances sales team productivity through built-in AI and sales engagement tools. Trusted AI, grounded in unified sales data, offers sales teams faster, smarter selling capabilities. Furthermore, sales engagement is baked directly into the CRM, allowing for accelerated sales cycles and more impactful buyer connections. Additionally, outcome-based enablement programs improve seller efficiency and productivity, ensuring sales teams operate at peak performance levels.\n\nSalesforce Sales Cloud includes Agentforce, comprising SDR (Sales Development Representative) and Sales Coach components. The autonomous agents are designed to scale sales teams effectively. Additionally, it focuses on building the pipeline by autonomously nurturing inbound leads around the clock and elevating sales performance by offering personalized coaching to sales representatives.","image":"https://images.g2crowd.com/display-layer-screenshots/506/d2b0b7b3d08b2ba3a1fe7202ae14a6f1851360c05831f26f31ef4047fe2dffe3.png","url":"https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud#software","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":18812,"ratingValue":4.4},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Smith.ai","description":"Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help businesses better capture leads and help clients without increasing internal headcount. \n\n\nSmith.ai's AI call answering product, AI Receptionist handles any call scenario with ease and natural conversation flow, collecting information, answering questions, qualifying leads, booking appointments and more. AI Receptionist handles complex calls with ease, and seamlessly transfers to our highly trained human receptionists when requested or needed. Custom playbooks tailored to your unique workflows ensure quality call experiences, personalized to fit your brand. Every AI Receptionist plan includes lead qualification &amp; intake, spam blocking, English &amp; Spanish fluency, rich business insights, free white-glove setup, call recordings &amp; transcripts, &amp; free CRM integrations. Smith.ai integrates extensively with your systems for deeply context-aware calls.\n\n\nSmith.ai's 24/7 Virtual Receptionists are North America-based human receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; perform conflict checks; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients.\n\n\nAll plans come with a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/da695896-30b5-4f73-93c4-64cddfd5381b.png","url":"https://www.softwareadvice.ie/software/146788/smith-ai","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/146788/smith-ai#software","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":49,"ratingValue":4.9},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Revenue Management Software","position":2,"item":"/directory/4267/revenue-management/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Smith.ai","position":3,"item":"https://www.softwareadvice.ie/compare/2764/146788/salesforce-sales-cloud/vs/smith-ai","@type":"ListItem"}]}]}
</script>
