---
description: Compare Salesforce Sales Cloud vs Dynamics 365 Customer Insights regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Dynamics 365 Customer Insights Comparison
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/4366/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Dynamics 365 Customer Insights](https://www.softwareadvice.ie/compare/2764/401132/salesforce-sales-cloud/vs/dynamics-365-customer-insights)

# Compare Salesforce Sales Cloud vs Dynamics 365 Customer Insights

Canonical: https://www.softwareadvice.ie/compare/2764/401132/salesforce-sales-cloud/vs/dynamics-365-customer-insights

> Detailed comparison between Salesforce Sales Cloud and Dynamics 365 Customer Insights. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Dynamics 365 Customer Insights |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 18768 | 2 |
| **Starting Price** | US$25.00 | US$1,500.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Salesforce Sales Cloud

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Auto-Dialer
- Channel Management
- Customer Database
- Customer Profiles
- Customer Segmentation
- Customisable Templates
- Data Integration
- Deal Management
- Lead Management
- Pipeline Reports
- Predictive Analytics
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Sales Activity Management
- Scheduling
- Third-Party Integrations

### Dynamics 365 Customer Insights

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Customer Database
- Customer Profiles
- Customer Segmentation
- Data Integration
- Predictive Analytics
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud)
- [View Dynamics 365 Customer Insights Profile](https://www.softwareadvice.ie/software/401132/dynamics-365-customer-insights)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2764/401132/salesforce-sales-cloud/vs/dynamics-365-customer-insights)

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