---
description: Compare Exelysis Contact Center vs Fathom regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Exelysis Contact Center vs Fathom Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Exelysis Contact Center \<span\>vs\</span\> Fathom](https://www.softwareadvice.ie/compare/276859/423207/exelysis-contact-center/vs/fathom)

# Compare Exelysis Contact Center vs Fathom

Canonical: https://www.softwareadvice.ie/compare/276859/423207/exelysis-contact-center/vs/fathom

> Detailed comparison between Exelysis Contact Center and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exelysis Contact Center | Fathom |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 26 | 808 |
| **Starting Price** | €50.00 | US$15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation |

## Key features

### Exelysis Contact Center

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Recording
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Monitoring
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

### Fathom

- AI/Machine Learning
- API
- CRM
- Call Recording
- Call Tracking
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Recording
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Video Conferencing

## Links

- [View Exelysis Contact Center Profile](https://www.softwareadvice.ie/software/276859/exelysis-contact-center)
- [View Fathom Profile](https://www.softwareadvice.ie/software/423207/fathom)
- [View Original Comparison](https://www.softwareadvice.ie/compare/276859/423207/exelysis-contact-center/vs/fathom)

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