Convoso vs NICE CXone Comparison

Convoso

Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution... Learn more

Target size

NICE CXone

Organizations around the world are striving to deliver the ultimate customer experience, strengthen brand value, and boost efficiency. NICE CXone... Learn more

Target size

Convoso

Overall rating

4.5
(253 reviews)

Features rating

Value for Money
4.5
Features
4.4
Ease of Use
4.7
Customer Support
4.6
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NICE CXone

Overall rating

4.2
(566 reviews)

Features rating

Value for Money
4.1
Features
4.1
Ease of Use
4.2
Customer Support
4.0
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Convoso
  • Free Version
  • Free Trial
NICE CXone
Not provided by vendor
  • Free Version
  • Free Trial
Convoso
  • Cloud-based
  • On-premise
NICE CXone
  • Cloud-based
  • On-premise
Convoso
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
NICE CXone
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat