---
description: Compare TeamSupport vs Zendesk Suite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TeamSupport vs Zendesk Suite Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [TeamSupport \<span\>vs\</span\> Zendesk Suite](https://www.softwareadvice.ie/compare/2808/26892/teamsupport/vs/zendesk-talk)

# Compare TeamSupport vs Zendesk Suite

Canonical: https://www.softwareadvice.ie/compare/2808/26892/teamsupport/vs/zendesk-talk

> Detailed comparison between TeamSupport and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamSupport | Zendesk Suite |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 850 | 4094 |
| **Starting Price** | US$45.00 | US$115.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TeamSupport

- API
- Account Alerts
- Account Management
- Activity Tracking
- Analytics
- Configurable Workflow
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Issue Scheduling
- Live Chat
- Project Management
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

### Zendesk Suite

- API
- Account Alerts
- Account Management
- Activity Tracking
- Analytics
- Configurable Workflow
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Issue Scheduling
- Live Chat
- Project Management
- Real-Time Chat
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View TeamSupport Profile](https://www.softwareadvice.ie/software/2808/teamsupport)
- [View Zendesk Suite Profile](https://www.softwareadvice.ie/software/26892/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2808/26892/teamsupport/vs/zendesk-talk)

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