---
description: Compare TeamSupport vs NinjaOne regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TeamSupport vs NinjaOne Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [TeamSupport \<span\>vs\</span\> NinjaOne](https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm)

# Compare TeamSupport vs NinjaOne

Canonical: https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm

> Detailed comparison between TeamSupport and NinjaOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | TeamSupport | NinjaOne |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 850 | 298 |
| **Starting Price** | US$45.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TeamSupport

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Application Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Support Ticket Management

### NinjaOne

- AI/Machine Learning
- API
- Activity Tracking
- Analytics
- Application Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Support Ticket Management

## Links

- [View TeamSupport Profile](https://www.softwareadvice.ie/software/2808/teamsupport)
- [View NinjaOne Profile](https://www.softwareadvice.ie/software/349671/ninjarmm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TeamSupport vs NinjaOne Comparison","description":"Compare TeamSupport vs NinjaOne regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm","about":[{"@id":"https://www.softwareadvice.ie/software/2808/teamsupport#software"},{"@id":"https://www.softwareadvice.ie/software/349671/ninjarmm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"TeamSupport","description":"TeamSupport is a cloud-based B2B customer support platform serving technology, SaaS, telecom, manufacturing, and healthcare businesses of all sizes. Designed for teams that manage complex, account-based relationships, TeamSupport helps companies track issues, collaborate internally, and deliver consistent support across multiple contacts and organizations. Core features include a shared ticket inbox, customer and contact management, product-based ticket tracking, customer health scoring, and built-in reporting. Teams can link tickets to specific accounts or products, making it easier to spot recurring issues and prioritize high-value customers. A customer-facing portal lets end users submit and monitor their own tickets without contacting support directly. TeamSupport is deployed via the cloud, so no installation is required. Support is available through email, phone, live chat, and an online knowledge base, giving users multiple ways to get help when needed.","image":"https://images.g2crowd.com/display-layer-screenshots/1915/4fed2f5749588e08fa99e1fd4b85400e1a7055c7ab40fe35f7308985819d8268.png","url":"https://www.softwareadvice.ie/software/2808/teamsupport","@id":"https://www.softwareadvice.ie/software/2808/teamsupport#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":850,"ratingValue":4.5},"offers":{"price":"45","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"NinjaOne","description":"NinjaOne is a unified IT operations platform that serves managed service providers, internal IT teams, and organizations of all sizes across industries. The software is deployed cloud-based, so no on-premises infrastructure is required. Core features include remote monitoring and management, automated patch management, endpoint management, remote access, backup, and IT documentation. NinjaOne helps IT teams monitor devices in real time, apply patches automatically to reduce security gaps, and manage endpoints from a single dashboard. The backup feature protects critical data across servers and workstations, while the documentation tools keep IT asset records organized and accessible. Support is available around the clock through live chat, email, and a knowledge base, giving users access to help whenever issues arise. NinjaOne suits businesses looking to consolidate IT tools into one platform, reducing the need to switch between multiple applications. Its ticketing integration and alerting system help teams respond to incidents quickly and keep operations running smoothly.","image":"https://images.g2crowd.com/display-layer-screenshots/25671/6347eab9a667bba1a3d1c1cb1011738d9a565a3010821dc1a9b240ae1072358d.png","url":"https://www.softwareadvice.ie/software/349671/ninjarmm","@id":"https://www.softwareadvice.ie/software/349671/ninjarmm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":298,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"TeamSupport vs NinjaOne","position":3,"item":"https://www.softwareadvice.ie/compare/2808/349671/teamsupport/vs/ninjarmm","@type":"ListItem"}]}]}
</script>
