---
description: Compare easiware vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: easiware vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [easiware \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.ie/compare/305073/368594/easi-crm/vs/zendesk-talk)

# Compare easiware vs Zendesk Talk

Canonical: https://www.softwareadvice.ie/compare/305073/368594/easi-crm/vs/zendesk-talk

> Detailed comparison between easiware and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | easiware | Zendesk Talk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 12 | 21 |
| **Starting Price** | €50.00 | US$49.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Key features

### easiware

- API
- Activity Tracking
- Call Centre Management
- Customizable Fields
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Queue Management
- Real-Time Data
- Reporting/Analytics
- SMS Messaging
- Survey/Poll Management
- Surveys & Feedback

### Zendesk Talk

- Automatic Call Distribution
- Call Centre Management
- Call Scripting
- Call Tagging
- Computer Telephony Integration
- Customizable Fields
- Dashboard
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management

## Links

- [View easiware Profile](https://www.softwareadvice.ie/software/305073/easi-crm)
- [View Zendesk Talk Profile](https://www.softwareadvice.ie/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/305073/368594/easi-crm/vs/zendesk-talk)

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