---
description: Compare Zendesk WFM vs Workday HCM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk WFM vs Workday HCM Comparison
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/374/workforce-management-software/software) > [Zendesk WFM \<span\>vs\</span\> Workday HCM](https://www.softwareadvice.ie/compare/308717/390210/tymeshift/vs/workday-hcm)

# Compare Zendesk WFM vs Workday HCM

Canonical: https://www.softwareadvice.ie/compare/308717/390210/tymeshift/vs/workday-hcm

> Detailed comparison between Zendesk WFM and Workday HCM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk WFM | Workday HCM |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 18 | 1749 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep) | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Zendesk WFM

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Automated Scheduling
- Budgeting/Forecasting
- Customisable Reports
- Employee Management
- Employee Scheduling
- Forecasting
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Third-Party Integrations
- Time & Attendance
- Timesheet Management

### Workday HCM

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Attendance Tracking
- Automated Scheduling
- Budgeting/Forecasting
- Customisable Reports
- Employee Management
- Employee Scheduling
- Forecasting
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Third-Party Integrations
- Time & Attendance
- Timesheet Management

## Links

- [View Zendesk WFM Profile](https://www.softwareadvice.ie/software/308717/tymeshift)
- [View Workday HCM Profile](https://www.softwareadvice.ie/software/390210/workday-hcm)
- [View Original Comparison](https://www.softwareadvice.ie/compare/308717/390210/tymeshift/vs/workday-hcm)

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