---
description: Compare Desk Manager vs GLPI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Desk Manager vs GLPI Comparison
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [Desk Manager \<span\>vs\</span\> GLPI](https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi)

# Compare Desk Manager vs GLPI

Canonical: https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi

> Detailed comparison between Desk Manager and GLPI. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Desk Manager | GLPI |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 106 | 41 |
| **Starting Price** | - | €19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Videos | Live Online, Webinars, Documentation |

## Key features

### Desk Manager

- API
- Access Controls/Permissions
- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Dashboard Creation
- Inventory Management
- Knowledge Base Management
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management

### GLPI

- API
- Access Controls/Permissions
- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Dashboard Creation
- Inventory Management
- Knowledge Base Management
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Third-Party Integrations
- Ticket Management

## Links

- [View Desk Manager Profile](https://www.softwareadvice.ie/software/310334/desk-manager)
- [View GLPI Profile](https://www.softwareadvice.ie/software/419465/glpi)
- [View Original Comparison](https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Desk Manager vs GLPI Comparison","description":"Compare Desk Manager vs GLPI regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi","about":[{"@id":"https://www.softwareadvice.ie/software/310334/desk-manager#software"},{"@id":"https://www.softwareadvice.ie/software/419465/glpi#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Desk Manager","description":"Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects, expenses, customer satisfaction, gamification, Knowledge, communications, and more. Its ticket functionality allows teams to organize and interact with customer inquiries and project management simplifies project-related tasks. \n\nDesk Manager's expense tracking feature allows teams to control extra expenses incurred during their daily operations and customer satisfaction surveys can be customized with multiple-choice or open-ended responses to gather feedback. The built-in  knowledge management functionality lets users build a knowledge base for the organization. Through service level agreements (SLAs), teams can track response times and ensure high customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4b9bc19-8c2e-413f-a0c0-0aedd4174ef2.png","url":"https://www.softwareadvice.ie/software/310334/desk-manager","@id":"https://www.softwareadvice.ie/software/310334/desk-manager#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":106},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"name":"GLPI","description":"GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for companies of any size, and offers both on-premises and cloud (SaaS) solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4391859-385f-4d6a-aa57-9233648049e1.png","url":"https://www.softwareadvice.ie/software/419465/glpi","@id":"https://www.softwareadvice.ie/software/419465/glpi#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":41},"offers":{"price":"19","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/4256/service-desk/software","@type":"ListItem"},{"name":"Desk Manager vs GLPI","position":3,"item":"https://www.softwareadvice.ie/compare/310334/419465/desk-manager/vs/glpi","@type":"ListItem"}]}]}
</script>
