---
description: Compare Freshstatus vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshstatus vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Freshstatus \<span\>vs\</span\> Freshservice](https://www.softwareadvice.ie/compare/317583/436317/freshstatus/vs/freshservice)

# Compare Freshstatus vs Freshservice

Canonical: https://www.softwareadvice.ie/compare/317583/436317/freshstatus/vs/freshservice

> Detailed comparison between Freshstatus and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshstatus | Freshservice |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 73 | 714 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshstatus

- API
- Alerts/Notifications
- Customisable Templates
- IT Incident Management
- Incident Reporting
- Maintenance Scheduling
- Real-Time Notifications
- Status Tracking
- Task Management

### Freshservice

- API
- Alerts/Notifications
- Asset Tracking
- Automated Discovery
- Customer Complaint Tracking
- Customisable Templates
- For IT Project Management
- IT Incident Management
- Incident Reporting
- Issue Scheduling
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Real-Time Data
- Real-Time Notifications
- Risk Analysis
- Scheduling
- Status Tracking
- Support Ticket Management
- Task Management

## Links

- [View Freshstatus Profile](https://www.softwareadvice.ie/software/317583/freshstatus)
- [View Freshservice Profile](https://www.softwareadvice.ie/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.ie/compare/317583/436317/freshstatus/vs/freshservice)

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