---
description: Compare Survicate vs Delighted regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Survicate vs Delighted Comparison
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/4223/forms-automation/software) > [Survicate \<span\>vs\</span\> Delighted](https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted)

# Compare Survicate vs Delighted

Canonical: https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted

> Detailed comparison between Survicate and Delighted. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Survicate | Delighted |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 99 | 57 |
| **Starting Price** | US$0.00 | US$134.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Survicate

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Pulse Surveys
- Real-Time Data
- Response Quotas
- SSL Security
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### Delighted

- API
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Pulse Surveys
- Real-Time Data
- Response Quotas
- SSL Security
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View Survicate Profile](https://www.softwareadvice.ie/software/31821/survicate)
- [View Delighted Profile](https://www.softwareadvice.ie/software/166708/delighted)
- [View Original Comparison](https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Survicate vs Delighted Comparison","description":"Compare Survicate vs Delighted regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted","about":[{"@id":"https://www.softwareadvice.ie/software/31821/survicate#software"},{"@id":"https://www.softwareadvice.ie/software/166708/delighted#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"Survicate","description":"Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with various native integrations and act on the collected insights instantly. \n\nKey features include:\n- Run highly targeted surveys via email, link, website, in-product, and mobile apps\n- Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n- Visualize real-time data with customizable Dashboards &amp; widgets\n- Analyze &amp; categorize feedback &amp; sentiment faster with the AI-powered Insights Hub\n- Instantly uncover trends and customer needs with the Research Assistant AI chat\n- Collect feedback in multiple languages to automatically reach a global audience\n\nCommon use cases include:\n- Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile, and web surveys.\n- Run post-interaction CSAT and NPS® surveys to understand customer satisfaction and improve performance. Spot detractors early and respond before they churn.\n- Collect insights to improve messaging, conversion, and brand positioning. Test landing page effectiveness or campaign recall with targeted surveys &amp; analyze results quickly with AI. Then, connect with 40+ native integrations to automate workflows &amp; personalize communications effortlessly.\n- Understand user experience inside mobile &amp; web apps. Catch negative feedback before it hits review sites by triggering contextual surveys based on app behavior​​. Aggregate reviews from external sites and easily categorize, extract insights, and analyze with AI.\n- Reach audiences in multiple languages through multilingual surveys with personalized logic. Capture consistent feedback globally while centralizing data for efficient analysis.\n- Use the AI-powered Research Assistant to summarize qualitative responses and trends at scale. Run continuous research with targeted surveys and surface unexpected insights through the Insights Hub​.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4c899d53-7932-4f40-83e1-fde3c9c96de2.png","url":"https://www.softwareadvice.ie/software/31821/survicate","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/31821/survicate#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":99,"ratingValue":4.6},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Delighted","description":"Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer satisfaction through Net Promoter Score (NPS), CSAT score, 5-star ratings, smileys and emoji reactions.\n\nEnable teams at every journey stage - from sales through support - to gather feedback via email, website, SMS text, in-app, and in-person kiosk. URL link surveys can be used in email signatures, chats, social media or printed materials. Schedule surveys and ensure verified delivery using DKIM, SPF and DMARC authentication methods.\n\nCustomers receive custom thank you messages after submission with next steps to close the loop. Real-time role-based dashboarding, pre-built reports, and AI-driven survey text analysis speed up feedback analysis, surfacing insights that require action.\n\nDelighted offers integration with third-party applications such as Intercom, Shopify, Slack, Klaviyo, Zendesk, Chatdesk and more. It comes with mobile applications for iOS and Android. It is available on yearly subscriptions with plans of all sizes, from free to enterprise. Support is provided via email, self-serve documentation, tutorial videos, and live consultation with a customer experience expert.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f9307ff4-3cbe-46b9-8806-f8bb7626398a.png","url":"https://www.softwareadvice.ie/software/166708/delighted","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/166708/delighted#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":57,"ratingValue":4.8},"offers":{"price":"134","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Forms Automation Software","position":2,"item":"/directory/4223/forms-automation/software","@type":"ListItem"},{"name":"Survicate vs Delighted","position":3,"item":"https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/31821/166708/survicate/vs/delighted#breadcrumblist"}]}
</script>
