Issuetrak vs Freshservice Comparison

Issuetrak

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT... Learn more

Target size

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution... Learn more

Target size

Issuetrak

Overall rating

4.6
(188 reviews)

Features rating

Value for Money
4.6
Features
4.4
Ease of Use
4.4
Customer Support
4.7
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Freshservice

Overall rating

4.5
(573 reviews)

Features rating

Value for Money
4.4
Features
4.3
Ease of Use
4.5
Customer Support
4.6
View all reviews
Issuetrak
Not provided by vendor
  • Free Version
  • Free Trial
Freshservice
Not provided by vendor
  • Free Version
  • Free Trial
Issuetrak
  • Cloud-based
  • On-premise
Freshservice
  • Cloud-based
  • On-premise
Issuetrak
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshservice
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat