---
description: Compare Salesforce Platform vs Gainsight CS regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Platform vs Gainsight CS Comparison
---

Breadcrumb: [Home](/) > [EDI Software](/directory/3413/edi/software) > [Salesforce Platform \<span\>vs\</span\> Gainsight CS](https://www.softwareadvice.ie/compare/319631/323920/salesforce-platform/vs/gainsight-cs)

# Compare Salesforce Platform vs Gainsight CS

Canonical: https://www.softwareadvice.ie/compare/319631/323920/salesforce-platform/vs/gainsight-cs

> Detailed comparison between Salesforce Platform and Gainsight CS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Platform | Gainsight CS |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 392 | 48 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Platform

- API
- Activity Dashboard
- Collaboration Tools
- Configurable Workflow
- Dashboard
- For No-Code Development
- Integrations Management
- Iteration Management
- Performance Management
- Reporting/Analytics
- Source Control
- Third-Party Integrations
- Workflow Management

### Gainsight CS

- API
- Account Alerts
- Account Management
- Activity Dashboard
- Advocate Management
- Collaboration Tools
- Configurable Workflow
- Customisable Templates
- Engagement Tracking
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

## Links

- [View Salesforce Platform Profile](https://www.softwareadvice.ie/software/319631/salesforce-platform)
- [View Gainsight CS Profile](https://www.softwareadvice.ie/software/323920/gainsight-cs)
- [View Original Comparison](https://www.softwareadvice.ie/compare/319631/323920/salesforce-platform/vs/gainsight-cs)

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