---
description: Compare Gupshup vs Interakt regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gupshup vs Interakt Comparison
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Gupshup \<span\>vs\</span\> Interakt](https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt)

# Compare Gupshup vs Interakt

Canonical: https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt

> Detailed comparison between Gupshup and Interakt. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Gupshup | Interakt |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 35 | 12 |
| **Starting Price** | - | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Gupshup

- AI/Machine Learning
- API
- Automatic Call Distribution
- Campaign Management
- Chat/Messaging
- Chatbot
- Customer Service Analytics
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Reporting

### Interakt

- API
- Activity Tracking
- CRM
- Campaign Management
- Chatbot
- Dynamic Content
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Mobile Access
- Multi-Channel Communication
- Real-Time Data

## Links

- [View Gupshup Profile](https://www.softwareadvice.ie/software/323217/gupshup)
- [View Interakt Profile](https://www.softwareadvice.ie/software/337791/interakt)
- [View Original Comparison](https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Gupshup vs Interakt Comparison","description":"Compare Gupshup vs Interakt regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt","about":[{"@id":"https://www.softwareadvice.ie/software/323217/gupshup#software"},{"@id":"https://www.softwareadvice.ie/software/337791/interakt#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt#webpage","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"name":"Gupshup","description":"Gupshup enables businesses to build engaging conversational experiences seamlessly across channels like WSMS, WhatsApp, Instagram, Mobile Web, Voice, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat, In-app amongst others for a brand to communicate with their customer on their preferred channel. The messaging platform allows businesses to use a single API for conversational commerce, support and marketing all from one place with access to real-time analytics and best-in-class latency and a fallback system ensuring your customer is always connected. \n\nGupshup SMS features delivers text messages to 225 countries using a programmable single API that allows enterprises to harness the power of a simple SMS as a medium to communicate with their target customers while providing users with the option to receive these text messages via popular messaging apps.\n\nGupshup’s Single API solution for WhatsApp and SMS has enabled businesses to easily integrate one-way and two-way messaging on WhatsApp with fall back to Global SMS connectivity with multi-channel auto-routing option. Gupshup also manages WhatsApp opt-in through SMS, missed calls and Web-chat, and handles large template volumes with auto-translation for WhatsApp delivery and language preferences. Gupshup’s Bot platform currently supports over 39,000 bots that can easily handle WhatsApp FAQs with live agent handoff for various customer support use cases.\n\nGupshup is a global partner for Google Rich Communication Services (RCS), It enables a free flow of all forms of communication including videos, images, documents, audio, location which can be sent directly to the user’s inbox. Google RCS is currently being adopted by all major operators in India and GupShup can facilitate a POC for RCS.\n\nGoogle business messages is a mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences that delight customers and drive business results.\n\nGupshup IP (GIP) is a single platform with end-to-end message encryption that enables rich conversational experiences for your customers by allowing sharing of rich media, cards, buttons, payments. Gupshup has also partnered with handset manufacturers like OnePlus and Xiaomi to deliver structured text and multimedia messages over IP on user’s handset inbox –thus making these messages richer, actionable and more engaging.\n\nGupshup enables managing high volumes of customers conversations on Instagram. Chatbots with human agent handoff provides seamless two-way customer conversations for use cases such as FAQs, lead collection, product discovery, eCommerce and appointment bookings.\n\nBusinesses can send 1-way transactional or promotional messages on Viber. Chatbots enables two-way rich and interactive messaging to engage customers. Gupshup ensures optimal communication with auto-fallback to SMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6db4ba0b-ccf4-4082-af0d-0fe38fd31518.jpeg","url":"https://www.softwareadvice.ie/software/323217/gupshup","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/323217/gupshup#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":35},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"Interakt","description":"More than 5000 businesses, including well-known Indian D2C brands like House of Mangalam, Leap Club, Frontrow, The State Plate, Bunaai, Okhai, Zwende, and others, rely on Interakt, which is built on the official WhatsApp Company Platform, to expand their business on WhatsApp.\n\nFast-growing E-commerce and D2C firms may use Interakt as an all-in-one WhatsApp CRM, campaign management, marketing automation tool, and sales channel to manage customer discussions and increase sales at scale. With Interakt, companies can reach out to customers using a single dedicated WhatsApp number to convert product inquiries into paying customers, assist customers in finding and purchasing products on WhatsApp, recover abandoned carts, send order details and updates to customers, and engage with them round-the-clock through automated WhatsApp messaging.\n\n\nBusinesses may grow and expand with the help of the scalable infrastructure that Interakt offers. It is the only full-stack WhatsApp business solution available on the market for SMBs and is easily linked with Shopify, Instamojo, and other well-known e-stores, CRMs, payment gateways, and business tools like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly, etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c1b45cd1-c4b2-4c87-adac-ea90258b9d2e.jpeg","url":"https://www.softwareadvice.ie/software/337791/interakt","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/337791/interakt#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":12},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/508/customer-engagement/software","@type":"ListItem"},{"name":"Gupshup vs Interakt","position":3,"item":"https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/323217/337791/gupshup/vs/interakt#breadcrumblist"}]}
</script>