---
description: Compare EV Service Manager vs JIRA Service Management regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EV Service Manager vs JIRA Service Management Comparison
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/4249/cmdb/software) > [EV Service Manager \<span\>vs\</span\> JIRA Service Management](https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management)

# Compare EV Service Manager vs JIRA Service Management

Canonical: https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management

> Detailed comparison between EV Service Manager and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | EV Service Manager | JIRA Service Management |
| **Overall rating** | 3.4/5 | 4.5/5 |
| **Total Reviews** | 14 | 770 |
| **Starting Price** | US$999.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### EV Service Manager

- API
- Alerts/Escalation
- Asset Tracking
- Audit Management
- Availability Management
- Capacity Management
- Change Management
- Client Portal
- Contract/License Management
- Dashboard
- IT Reporting
- Incident Management
- Inventory Management
- Knowledge Management
- Procurement Management
- Project Management
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management

### JIRA Service Management

- API
- Alerts/Escalation
- Asset Tracking
- Audit Management
- Availability Management
- Capacity Management
- Change Management
- Client Portal
- Contract/License Management
- Dashboard
- IT Reporting
- Incident Management
- Inventory Management
- Knowledge Management
- Procurement Management
- Project Management
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management

## Links

- [View EV Service Manager Profile](https://www.softwareadvice.ie/software/32456/easy-vista)
- [View JIRA Service Management Profile](https://www.softwareadvice.ie/software/116349/jira-service-management)
- [View Original Comparison](https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"EV Service Manager vs JIRA Service Management Comparison","description":"Compare EV Service Manager vs JIRA Service Management regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management","about":[{"@id":"https://www.softwareadvice.ie/software/32456/easy-vista#software"},{"@id":"https://www.softwareadvice.ie/software/116349/jira-service-management#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management#webpage","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.softwareadvice.ie/#website"}},{"name":"EV Service Manager","description":"EasyVista is a help desk solution for large companies in industries including accounting, banking, agriculture, manufacturing, non-profit, food &amp; beverage, healthcare, transportation and many more. The software is offered through a web-based or on-premise deployment, and is both Mac and PC compatible.\n\n\nEasyVista offers core help desk features, as well as IT asset management and knowledge management. Other features offered through EasyVista include codeless integration, mobile-first design, interoperability across devices and operating systems, reporting, language and translation support, role-based IT service management, and many more. EasyVista also offers users the ability to automate service management through a built-in drag-and-drop workflow engine, creating faster and more easily accessible troubleshooting and task management.\n\n\nWith more than 20 years experience, EasyVista serves over 1,000 clients across the globe. Gartner has ranked EasyVista in the top three global providers in digital workplace solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b8c289a3-a470-4d39-9d98-1378b7a65f59.png","url":"https://www.softwareadvice.ie/software/32456/easy-vista","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/32456/easy-vista#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":14,"ratingValue":3.4},"offers":{"price":"999","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"JIRA Service Management","description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1c3d9b8-3742-4705-87cd-745915849c14.png","url":"https://www.softwareadvice.ie/software/116349/jira-service-management","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/116349/jira-service-management#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":770,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CMDB Software","position":2,"item":"/directory/4249/cmdb/software","@type":"ListItem"},{"name":"EV Service Manager vs JIRA Service Management","position":3,"item":"https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management","@type":"ListItem"}],"@id":"https://www.softwareadvice.ie/compare/32456/116349/easy-vista/vs/jira-service-management#breadcrumblist"}]}
</script>
