---
description: Compare PlaybookUX vs UserTesting regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PlaybookUX vs UserTesting Comparison
---

Breadcrumb: [Home](/) > [User Experience (UX) Apps](/directory/4258/ux/software) > [PlaybookUX \<span\>vs\</span\> UserTesting](https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting)

# Compare PlaybookUX vs UserTesting

Canonical: https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting

> Detailed comparison between PlaybookUX and UserTesting. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PlaybookUX | UserTesting |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 7 | 131 |
| **Starting Price** | US$49.00 | US$250.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### PlaybookUX

- A/B Testing
- Audience Targeting
- Collaboration Tools
- Customer Segmentation
- Email Reminders
- Engagement Tracking
- For Mobile
- For Websites
- Geotargeting
- Performance Testing Tools
- Prototype Creation
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Journeys
- Video Support
- Visual Analytics

### UserTesting

- A/B Testing
- Audience Targeting
- Collaboration Tools
- Customer Segmentation
- Email Reminders
- Engagement Tracking
- For Mobile
- For Websites
- Geotargeting
- Performance Testing Tools
- Prototype Creation
- Reporting/Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Journeys
- Video Support
- Visual Analytics

## Links

- [View PlaybookUX Profile](https://www.softwareadvice.ie/software/326066/playbookux)
- [View UserTesting Profile](https://www.softwareadvice.ie/software/336417/usertesting)
- [View Original Comparison](https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PlaybookUX vs UserTesting Comparison","description":"Compare PlaybookUX vs UserTesting regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting","about":[{"@id":"https://www.softwareadvice.ie/software/326066/playbookux#software"},{"@id":"https://www.softwareadvice.ie/software/336417/usertesting#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting#breadcrumblist"},"@id":"https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.ie/#website"},"publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"inLanguage":"en-IE"},{"name":"PlaybookUX","description":"PlaybookUX is a user-testing tool to get video-based feedback from the target demographic on websites, prototypes, concepts and more.\n\nPlaybookUX is a video-based feedback platform that allows users to easily collect user-testing videos from their target demographic.\n\nIt provides the tools to create a set of tasks for users to complete and then we send those tasks over to our community of testers who complete them on camera. PlaybookUX will allow supervisors to quickly set up a user test with a simple click. Users can choose the number of participants, and whether they should be remote or in-person.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/473a88df-86ae-46e2-813c-498d57e02aa1.png","url":"https://www.softwareadvice.ie/software/326066/playbookux","@id":"https://www.softwareadvice.ie/software/326066/playbookux#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":7},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"UserTesting","description":"UserTesting is a customer experience platform that helps businesses create tests to collect feedback about launched products and marketing operations. It enables professionals to build custom tests using a drag-and-drop interface, add multiple questions/tasks and streamline follow-up processes through one-on-one video interviews.\n\n\nWith UserTesting's dashboard, enterprises can measure audiences' experience using multiple-choice questions (MCQs) or rating scales and export performance reports in Excel format. It allows managers to schedule live interviews with customers, record videos and share screens during ongoing discussions. Additionally, users can capture test results in video and utilize the built-in chat functionality to communicate with clients.\n\n\nUserTesting provides pre-formatted tests, which can be used by businesses to collect feedback about sales campaigns from marketing teams. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae804c68-2867-4cb5-8a3a-ff896bdb24ae.png","url":"https://www.softwareadvice.ie/software/336417/usertesting","@id":"https://www.softwareadvice.ie/software/336417/usertesting#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":131},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"User Experience (UX) Apps","position":2,"item":"/directory/4258/ux/software","@type":"ListItem"},{"name":"PlaybookUX vs UserTesting","position":3,"item":"https://www.softwareadvice.ie/compare/326066/336417/playbookux/vs/usertesting","@type":"ListItem"}]}]}
</script>
