---
description: Compare Smile.io vs Okendo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smile.io vs Okendo Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Smile.io \<span\>vs\</span\> Okendo](https://www.softwareadvice.ie/compare/329197/353128/smile-io/vs/okendo)

# Compare Smile.io vs Okendo

Canonical: https://www.softwareadvice.ie/compare/329197/353128/smile-io/vs/okendo

> Detailed comparison between Smile.io and Okendo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smile.io | Okendo |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 67 | 223 |
| **Starting Price** | US$199.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Smile.io

- API
- Activity Dashboard
- Activity Tracking
- Customer Activity Tracking
- Customer Profiles
- Customisable Branding
- Customisable Templates
- Dashboard
- Discount Management
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Performance Metrics
- Point of Sale (POS)
- Referral Tracking
- Rewards Management
- Social Media Integration
- Third-Party Integrations
- eCommerce Management

### Okendo

- API
- Activity Dashboard
- Customer Profiles
- Customisable Branding
- Dashboard
- Loyalty Program
- Multi-Channel Marketing
- Performance Metrics
- Referral Tracking
- Review Monitoring
- Rewards Management
- Social Media Integration
- Third-Party Integrations

## Links

- [View Smile.io Profile](https://www.softwareadvice.ie/software/329197/smile-io)
- [View Okendo Profile](https://www.softwareadvice.ie/software/353128/okendo)
- [View Original Comparison](https://www.softwareadvice.ie/compare/329197/353128/smile-io/vs/okendo)

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