---
description: Compare ServiceM8 vs The New Flat Rate regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceM8 vs The New Flat Rate Comparison
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/4390/cmms/software) > [ServiceM8 \<span\>vs\</span\> The New Flat Rate](https://www.softwareadvice.ie/compare/32951/352641/servicem8/vs/the-new-flat-rate)

# Compare ServiceM8 vs The New Flat Rate

Canonical: https://www.softwareadvice.ie/compare/32951/352641/servicem8/vs/the-new-flat-rate

> Detailed comparison between ServiceM8 and The New Flat Rate. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceM8 | The New Flat Rate |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 311 | 0 |
| **Starting Price** | A$0.00 | US$88.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### ServiceM8

- API
- Accounting Integration
- Automatic Backup
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Data Import/Export
- Electronic Signature
- Estimating
- For Commercial and/or Industrial Electrical Contractors
- For Plumbing Industry
- Invoice Management
- Job Management
- Mobile Access
- Mobile Signature Capture
- QuickBooks Integration
- Quotes/Estimates
- Task Scheduling
- Third-Party Integrations
- Work Order Management

### The New Flat Rate

- API
- Accounting Integration
- Automatic Backup
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Data Import/Export
- Electronic Signature
- Estimating
- For Commercial and/or Industrial Electrical Contractors
- For Plumbing Industry
- Invoice Management
- Job Management
- Mobile Access
- Mobile Signature Capture
- QuickBooks Integration
- Quotes/Estimates
- Task Scheduling
- Third-Party Integrations
- Work Order Management

## Links

- [View ServiceM8 Profile](https://www.softwareadvice.ie/software/32951/servicem8)
- [View The New Flat Rate Profile](https://www.softwareadvice.ie/software/352641/the-new-flat-rate)
- [View Original Comparison](https://www.softwareadvice.ie/compare/32951/352641/servicem8/vs/the-new-flat-rate)

-----

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