---
description: Compare SmartSuite vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartSuite vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Task Management Software](/directory/1412/task-management/software) > [SmartSuite \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.ie/compare/339966/393877/smartsuite/vs/zoho-desk)

# Compare SmartSuite vs Zoho Desk

Canonical: https://www.softwareadvice.ie/compare/339966/393877/smartsuite/vs/zoho-desk

> Detailed comparison between SmartSuite and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSuite | Zoho Desk |
| **Overall rating** | 5.0/5 | 4.5/5 |
| **Total Reviews** | 26 | 2216 |
| **Starting Price** | US$10.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SmartSuite

- API
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Configurable Workflow
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Monitoring
- Prioritisation
- Project Management
- Projections
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Template Management
- Workflow Management

### Zoho Desk

- API
- Activity Tracking
- Audit Trail
- Chat/Messaging
- Collaboration Tools
- Configurable Workflow
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Monitoring
- Prioritisation
- Project Management
- Projections
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Search/Filter
- Template Management
- Workflow Management

## Links

- [View SmartSuite Profile](https://www.softwareadvice.ie/software/339966/smartsuite)
- [View Zoho Desk Profile](https://www.softwareadvice.ie/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.ie/compare/339966/393877/smartsuite/vs/zoho-desk)

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